FAQ

When will my order ship?

All of our products are made to order. Production typically takes 2–5 business days before your order is shipped.

Once your order ships, you'll receive a confirmation email with tracking information.

How long does shipping take?

Estimated delivery times are:

• United States: 3–7 business days
• International: We do not offer international shipping at this time.

Please note that shipping times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances beyond our control.

Do you accept returns or exchanges?

Because our products are made to order, we do not accept returns or exchanges for incorrect size, color selection, or change of mind.

If your item arrives damaged, defective, or you receive the wrong item, visit our Contact Us page within 7 days of delivery.

Can I cancel my order?

We do our best to accommodate cancellation requests submitted within 2 hours of purchase.

Because production begins quickly, we cannot guarantee cancellations once your order has entered production.

What if I entered the wrong shipping address?

Please contact us immediately through our Contact Us page so we can update your order before it ships.

If your order has not entered production, we'll do our best to update your shipping address. Unfortunately, we cannot guarantee changes once production has begun or the order has shipped.

My package says "Delivered," but I don't have it. What should I do?

If your tracking shows "Delivered" but you haven’t received your package, please check with neighbors, household members, or your local post office.

If it’s still missing, contact the carrier using your tracking number. You can also get in touch with us through our Contact Us page for further help.

Do you offer custom orders?

At this time, we do not offer custom orders.

What size should I order?

Please review the sizing chart on each product page before placing your order.

If you prefer a more relaxed or oversized fit, many customers choose to size up. For a more classic fit, we recommend ordering your usual size.

How should I care for my apparel?

To help keep your apparel looking its best:

• Wash inside out in cold water.
• Use a gentle cycle.
• Tumble dry on low heat or hang to dry.
• Do not bleach.
• Do not iron directly over the printed design.

How can I contact you?

The best way to reach us is through our Contact Us page.

We typically respond within 1–2 business days during our business hours:

Monday–Friday: 9:00 AM – 5:00 PM EST
Saturday–Sunday: Closed